Managed IT Services

Complete, Comprehensive Managed IT Support Services

Your organization needs to ensure that critical IT systems are always available to support core business functions. Unfortunately, maintaining IT systems with an in-house IT staff can be costly and inefficient. Consider turning over your daily managed IT service needs to Boro IT. We can be your complete IT service management solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally 24/7, where any potential issues are fixed before they can present a problem.

Server & PC Management

We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated remote support centers.

Help Desk

Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to a Boro IT employee here in the US if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues.

Onsite Support and Emergency Response

Boro IT’s Remote Support service is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call Boro IT and report the issue. At that point, Boro IT will remotely access your organization’s IT systems and initiate Remote Support to address the problem. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it.

IT Strategy

There are a lot of technologies out there and a lot of ways to make your business run more smoothly and at a lower cost. We can help you build a strategy that puts these technologies to work for you. We provide strategic planning and help with emerging technologies. Request a strategy session today.

Server Backup Solutions

Server crashes can affect any business, and can stem from such mundane causes as human error, power outage and hardware failure. A local backup or off-site cloud storage solution may provide some relief in the form of simple recovery of files, folder, and email data, but may be insufficient to address total server loss.